Shipping Policy

BabyHippo ships its products to almost all parts of India. Orders placed will be shipped within 24* hrs. We ship on all days except Sunday and National Holidays. 

Shipping Charges: A fixed shipping charge of Rs. 50 is applicable on all orders below Rs. 499/- (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer) at all locations with an additional charge applicable at certain locations.

For orders equal to or above Rs. 499 (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer) free shipping is available at certain locations only. For other locations, additional shipping charges will be applicable. At these locations, in which additional charges are applicable, the Rs. 50 shipping charge will be added to the shipping charges for all orders below Rs. 499 (with exclusions as above). 

The shipping charges can be modified by BabyHippo at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow. 

Every once in a while, BabyHippo brings out various offers in an attempt to satisfy customers. Various offers could be introduced for a limited span of time that enable free shipping of goods, subject to the fulfilment of the terms and conditions attached to the offer. 

Estimated Delivery Time: For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). However items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location. 

Address Change: You can change the delivery address of your order only if the order is in Confirmed or Pending status and none of the item(s) purchased in the order are shipped. However, if there are any variations in the charges/taxes (if any) applied for the original delivery address used while placing the order v/s the delivery address to be updated, the request for updating the delivery address might not be accepted.

Hidden Charges (Sales tax, Octroi etc): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra. 

International Locations: Currently we do not deliver to locations outside India .

Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. 

Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery. 

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